How to handle: "Just send me some information."
A polite exit. Email becomes a tomb. Most never read it.
What they're really saying
A polite exit. Email becomes a tomb. Most never read it.
Common variants you'll hear
- "Email me a brochure"
- "Send over a proposal"
- "I'll review it on my own time"
Three rebuttals — weak, strong, and elite
Same objection, three skill levels. Read all three, then drill the elite version until it falls out of your mouth.
"Sure, what's the best email? I'll send it over and follow up next week."
Why it works: Hopes a PDF will close for them. It won't.
"Happy to. Just so I send you the right thing and not a 40-page deck — what specifically do you want to see? And if it answers your questions, what's the next step from there?"
Why it works: Trades info for clarity — only sends if there's a real next step.
"I'd love to, but I'll be straight with you — every time I send info without a follow-up booked, it sits in an inbox and we both wonder what happened. Let's do this: I'll walk you through the exact part you care about right now in three minutes — way faster than reading a deck — and if it's a fit, we keep going. If it's not, I'll send the info anyway and you can use it however you want. Sound fair?"
Why it works: Names the game gently, then pivots to the conversation that actually decides things.
Follow-up questions
- What specifically do you want to see in the info?
- If the info answered all your questions, what would the next step be?
- Can we book the follow-up now while we're both looking at calendars?
Bridge back to the close
"Cool — let me show you the one slide that matters right now. If it lands, we keep going. If not, info's in your inbox in five minutes."
Other "Send me info" objections
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